On April 27, President Obama signed Executive Order 13607, which sets new rules for how institutions that receive military and veterans' education benefits recruit students, track student-learning outcomes and disclose financial information.
Earlier this week, I spoke to the Subcommittee on Economic Opportunity of the House Committee on Veterans’ Affairs about Executive Order 13607. You can watch the hearing at this link.
I spoke on behalf of Frostburg State University and and AASCU (the American Association of State Colleges and Universities), of which FSU is a member.
You can read my testimony below:
Chairman Stutzman, Ranking Member Braley, and distinguished members of the Subcommittee. I am Dr. Jonathan Gibralter, President of Frostburg State University in Maryland. I am testifying on behalf of the American Association of State Colleges and Universities, commonly known as AASCU, which represents over 400 public institutions and university systems. Thank you for holding this hearing. I would also encourage Members to view the written statement for further detail and explanation.
Frostburg serves the majority of veterans and active military connected to our region’s National Guard and Reserve units. The number of veterans we serve varies significantly from year to year. Our growing online programs, in particular our accredited MBA and new Bachelor of Science in Nursing, are proving popular with veterans since they are designed for flexibility.
Frostburg serves the majority of veterans and active military connected to our region’s National Guard and Reserve units. The number of veterans we serve varies significantly from year to year. Our growing online programs, in particular our accredited MBA and new Bachelor of Science in Nursing, are proving popular with veterans since they are designed for flexibility.
AASCU, which also serves as the administrative agent for the Servicemembers Opportunity Colleges (SOC), supports the intent of the issued Executive Order. Our nation’s veterans and military personnel should be able to obtain quality information about institutions and their programs. AASCU and its member institutions, including my own campus, value the perspective and experience that service members and veterans bring to our institutions. As such, we take our commitment to providing them a quality educational experience very seriously.
As the conflicts in Iraq and Afghanistan wind down and over 2 million troops are withdrawn from those areas, more and more veterans will be arriving on college campuses to use the educational benefits they have earned serving our country. In addition, our active-duty military are combining service to the country with higher education.
The text of the Executive Order, as written, raises a number of concerns for AASCU institutions regarding implementation. Those of us “on the ground” are also most aware of the human issues of the individuals we work with. For example, as there is no requirement that students identify themselves as veterans, some choose not to do so, meaning they may be missing out on services we can provide.
The Executive Order requires the Secretaries to “develop a comprehensive strategy for developing service member and veteran student outcome measures that are comparable across Federal military and veterans educational benefit programs.” While AASCU appreciates the order’s statement that “To the extent practicable, the student outcome measures should rely on existing administrative data to minimize the reporting burden on institutions participating in these benefit programs,” there is considerably more burden to finding available data for these outcome measures than meets the eye.
The issues of data definition and collection raised by the Executive Order’s requirement to develop national-level outcome measures become even more significant for institutions. First, the federal government does not collect veterans and military student specific data from institutions. Second, institutions and states vary in their ways of defining veteran and military students based on what data is available to them. Given the complexity of data identification and collection on this topic, higher education institutions will inevitably be asked for data that may or may not be possible to obtain.
This leads to another concern – that of reporting burden and associated cost. In 2010, the Government Accountability Office (GAO) completed an analysis of the burden placed on institutions to comply with expanded mandatory IPEDS reporting. Among other issues, GAO found that “Schools reported time burdens ranging from 12 to 590 hours, compared with the 19 to 41 hours Education estimated….” GAO further reported that institutions incurred a total estimated salaries and computer costs of over $6 million.
The call for specific, comparable outcome measures in the Executive Order would be an expansion of current reporting requirements and may require institutions to incur considerable back-office costs. Given significant cuts to state-level higher education support, combined with ever-expanding reporting requirements on multiple fronts, this cost is not a negligible issue for AASCU institutions.
Another key concern is the complaint system outlined in the Executive Order that would “create a centralized complaint system for students receiving Federal military and veterans educational benefits to register complaints that can be tracked and responded to.” Instituting a centralized complaint system without first establishing whether an individual has already attempted to resolve their complaint with a university or college’s veterans affairs office or with the SAA representatives is a concern. Too often complaints rise to the highest level of attention when the resolution resides at the local level. For example, Frostburg State University is already in high compliance with VA and SAA mandates. Our Veterans Affairs Office is already on the lowest frequency of SAA and VA audits due to our excellent performance on all previous audits.
Therefore AASCU strongly suggests that higher education stakeholders have significant input into the conceptualization of this centralized complaint system and its operational processes to ensure that the final complaint mechanism serves all parties truthfully and equitably.
In closing, Frostburg State University and other AASCU institutions are eager to continue meeting the needs of our military members and veterans as well as their families. Our experience is that these returning military become solid students and campus leaders. AASCU institutions’ commitment to and recognition of the service of our nation’s servicemembers and veterans mean they strive to provide timely and accurate information to our students. As such, we support the Administration’s efforts to ensure that servicemembers and veterans can make the best-informed educational choices.
I appreciate this opportunity and look forward to your questions.






